To help us help you faster
Include as much of the following as you can in your email:
(a) the store or site where Crossword is installed;
(b) a short description of the issue and what you expected to happen;
(c) screenshots or a link to the conversation, if relevant; and
(d) the email address on your Crossword account.
Shopper questions
If you're a shopper with a question about an order, a product or a return, please contact the store you bought from directly — they own your order and can help fastest.
Privacy and legal
For privacy requests, see our Privacy Policy. For the terms that govern the Services, see our Terms of Service.